Payment Terms & Policy

Our Policies

We cannot be responsible for disagreements resulting from failure to read store policy, so please read. Mango mall reserves the right to change any of these policies without prior notice. Our site uses cookies to enhance your shopping experience. We do not use them to collect any information about you.

 

Full Manufacturers Warranty

Mango Mall is an AUTHORIZED Dealer for all of the electronics, appliances, RTW, accessories and furniture listed in our site. We DO NOT sell “Gray Market” items and only means that you can buy with confidence knowing that together with the Mango Mall / staff and manufacturers stand behind the full range of products and services like electronics, home to office supplies/appliances, accessories and other premium items. You are rest assured that you will receive FULL WARRANTIES from the manufacturers when you purchase any items and services from Mango Mall.

 

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. When you purchase an item your card will be charged at the time of the transaction.

We encourage you to feel comfortable using your credit card to make purchases on our site. We accept payments from consumers all over the world. However, we are only limited to peso and US dollar for the moment.

All orders placed by credit card are subject to address verification by our credit and fraud avoidance department, and this may delay the processing of your order. Orders shipping to an address different from the billing address may require additional information in order to protect consumers against credit card fraud that is overwhelming the Internet today.

 

Why It’s Safe To Use Your Credit Card At Mango Mall.

Safety and privacy form the foundation of Mango Mall. In fact, we back every credit card purchase with Mango Mall Safe Shopping Guarantee. We guarantee that every transaction you make at Mango Mall will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Mango Mall. See guarantee details below.

Mango Mall uses safe technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

 

Guarantee Details:

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. Mango Mall will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Mango Mall while using the secure server. In the event of unauthorized use of your credit card, please notify us so we can take immediate action to prevent any further unauthorized use. You must also notify your credit card provider in accordance with its reporting rules and procedures.

During each stage of the order process, you will receive the following email notifications:

 

Receipt of Order

Shipment Notification, including tracking number and carrier

Important order information (for example, any delays beyond the allotted time stated in our policies or actual shipping costs for rush or expedited requests)

If your email provider has a spam blocker or spam folder, please add info@MangoMall.com or anything from MangoMall.com to the safe list otherwise you may not receive our emails.

In stock orders will be shipped within 48 hours (excluding holidays & weekends) many times same day. Out of stock orders will usually ship within 3-5 business days. If an item is not in stock and on back order or discontinued the customer will be offered an alternative or substitution. Certain items (i.e., appliances ) are tested then assembled by our service technicians and may be delayed by 1-2 days.

Your satisfaction is our top priority and we pride ourselves in our hassle free Return and Exchange Policy. We work with our vendor to guarantee the quality of the products that we offer and we want you to be completely satisfied with your purchase. If for any reason you are not completely satisfied with your purchase, we will be happy to facilitate an exchange or a return to ensure your complete satisfaction, (as long as the item is not used).

 

Satisfaction Guarantee / Closeout Policy

You can return purchased items (excluding used/antique & special orders) within 60 days of receipt for an exchange or full refund (less shipping charges, free shipping promotions will be deducted) subject to our Return Conditions. Closeout & clearance items can be returned within 30 days for a store credit of 75% of purchase price only. Please note that all returns require a Return Merchandise Authorization (RMA) Number, which can be easily obtained online. Items with manufacturing defects must be sent directly to the manufacturer in accordance with their warranty terms after 30 days.

 

Return Conditions

Items must be returned in new (unused, untested, resalable) condition, in original manufacturer packaging with all tags attached with all accessories, kit components, promotional items and instruction manuals included.

Used is defined as or with obvious signs of wear, no attached tags, not in its original manufacturer packaging or any combination thereof.

 

Purchase Agreement

By completing your order you verify that you will not hold Mango Mall, its affiliates, suppliers or owners responsible in any way from injuries or complications that could occur from products purchased, received or given through this site and that you agree with our pricing policies for products that we cannot advertise due to manufacturer regulations and policies as set forth in the Policies page. Policies are in force from date of purchase.